Terms & Conditions
These Terms & Conditions ("Terms") govern your use of the Ayurdhara by Nakshatra website and your booking of any treatment, package, or hotel stay with us at Chowara Beach Road, Chowara P.O, South Kovalam, Kerala 695501. By enquiring, booking, or staying with us, you agree to these Terms.
1. Acceptance of Terms
By accessing this website or submitting a booking enquiry, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cancellation & Refund Policy.
2. Our Services
We offer classical Ayurvedic therapies, wellness packages, specialised treatment programmes, and hotel accommodation (Deluxe and Superior rooms). Treatment plans, durations, and specific therapies included in any package are recommended by our practitioners based on individual assessment and may be adjusted during your stay at the doctor's discretion.
3. Bookings & Reservations
- Bookings can be made via phone, WhatsApp, email, or the enquiry form on this website.
- A booking is confirmed only once we have acknowledged it in writing (via WhatsApp, email, or phone confirmation) and, where applicable, any required advance payment has been received.
- Room and package availability is subject to confirmation at the time of booking.
- Please share accurate health information at the time of booking so that our doctors can recommend a suitable treatment plan.
4. Payments
Depending on the package and duration, an advance payment may be required to confirm your booking, with the balance payable on arrival or as otherwise agreed at the time of booking. Package tariffs are as listed on our Tariff page and are subject to change; the rate confirmed at the time of your booking will apply to your stay.
5. Cancellations & Changes
Cancellations, rescheduling, and refund eligibility are governed by our separate Cancellation & Refund Policy, which forms part of these Terms.
6. Health & Medical Disclaimer
Ayurveda is a traditional system of medicine and wellness. It is not a substitute for diagnosis or treatment by a licensed medical doctor. Please read our full Disclaimer before booking, and consult your physician before beginning any treatment if you are pregnant, have a pre-existing medical condition, have recently undergone surgery, or are otherwise uncertain about your fitness for Ayurvedic therapy.
7. Guest Conduct & House Rules
We ask all guests to treat our staff, therapists, and fellow guests with courtesy and respect. We reserve the right to decline service or ask a guest to leave the premises in cases of abusive behaviour, intoxication that disrupts other guests, or actions that put the safety of others at risk, without obligation to refund any unused portion of a package.
8. Limitation of Liability
While we take care to provide safe, professionally administered treatments and a comfortable stay, we are not liable for indirect or consequential loss, pre-existing medical conditions that were not disclosed to us, or circumstances beyond our reasonable control (such as travel disruptions, extreme weather, or government restrictions).
9. Age Requirements
Guests booking treatments or accommodation must be 18 years or older, or accompanied by a parent or legal guardian who accepts responsibility for any minor in their care.
10. Intellectual Property
All content on this website — including text, images, logos, and design — is the property of Ayurdhara by Nakshatra unless otherwise credited, and may not be reproduced or used without our written permission.
11. Governing Law
These Terms are governed by the laws of India, and any disputes arising from them shall be subject to the jurisdiction of the courts in Kerala.
12. Changes to These Terms
We may revise these Terms from time to time. The version in effect at the time of your booking confirmation will apply to that booking. The "Last Updated" date above reflects the most recent revision.
13. Contact Us
Ayurdhara by Nakshatra
Chowara Beach Road, Chowara P.O, South Kovalam, Kerala 695501
Phone: +91 96333 96009 · +91 78960 96009
Email: ayurdharabynakshatra@gmail.com